When you send Toma something through this site, we store it so we can answer you. This page says what we keep, why, where, for how long, and how to ask us to delete it.
how we handle what you send us
[Privacy]
Inquiries, quote requests, and applications sent through our former application form: the details you submit and any files you upload, so we can respond to you.
Newsletter subscriptions: your email address, so we can send you the newsletter.
Submitted details are kept in Toma's database and uploaded files in Toma's private file storage. Neither is public.
Inquiries, quote requests, and applications sent through our former application form: two years.
Newsletter subscriptions: until you unsubscribe.
When you apply as talent, we store your application: the facts you give about yourself, your digitals, the sections for each kind of work you apply for, your social accounts, your reel, and for a minor the guardian's details and consent. We remove location data from your photos.
Until your application is approved, only you and the Toma staff who review applications can see it, its photos, and its reel.
If your application is rejected, we delete its photos and reel 90 days after the decision.
If you never submit your application, we delete the draft and everything you uploaded for it 90 days after your last change.
If you delete your account, you stop being approved at once, and we delete your photos, your reel, and your personal details within 30 days.
We keep the record of every review decision on your application, without its photos or reel, so Toma keeps its safety record.
A talent under 18 needs a parent or legal guardian to confirm consent from their own email, and the guardian is our contact for everything about them. Talent under 16 cannot apply.
When you verify a company as a client, we store its verification: the company's legal and trading names, country, registration number, kind of client and industry, website, business address, and registration document, and the owner's job title, phone, and work email. We also keep the checks our reviewers record, such as what a public registry showed.
Only the company's members and the Toma staff who review clients can see the verification and its registration document.
If a verification is rejected, we delete its registration document 90 days after the decision. A new verification can be started six months after it, and not before.
If a verification is never submitted, we remind its owner once, 14 days after the last change, and delete the draft and its document 90 days after the last change.
If the owner deletes the client, it stops being approved at once and every member's account is closed, and we delete the registration document, the verification details, and the members' personal details within 30 days.
We keep the record of every review decision and check on a client, without its registration document, so Toma keeps its safety record.
If you have an account, we store your email address, your name, your account kind (staff, talent or client member), its review state and the history of that state, and, if you are a client member, your company's name.
We keep this so Toma can review talent and clients before they are visible on the site or may contact anyone.
You log in with a link we send to your email address.
To ask us to delete your account, write to us at hello@tomaagency.com.
Write to us at the address below and tell us what you sent and when. We will delete it.
hello@tomaagency.com